The whole business, on WhatsApp.
Chatbots, support, sales & marketing, order tracking, and feedback — in one WhatsApp workspace.
Customers don't want to install your app. They want to chat. Ezupp turns WhatsApp into your front door — smart bots for common questions, live agents for complex ones, broadcast campaigns that convert, and order tracking that doesn't need a courier's website.
Bots that actually understand.
Handle 80% of routine inquiries—from tracking orders to checking store hours—without human intervention. Ezupp bots are trained on your business data to provide instant, accurate answers 24/7.
A unified AI Operating System
Automating the entire customer lifecycle—from the first "Hi" to the final delivery confirmation.
Seamless human handover.
When a conversation gets complex, Ezupp intelligently routes it to the right human agent. Your team gets full context of the bot's prior interaction, ensuring a smooth transition for the customer.
Built to be simple where it matters, powerful where it counts.
Smart Chatbots
Build flows in a visual canvas — FAQ, order placement, status check, or guided qualification — and hand off to a human when it matters.
Customer Support
Shared inbox, tickets, tags, SLAs, and canned responses. Multiple agents on a single WhatsApp number with zero confusion.
Sales & Marketing Campaigns
Segmented broadcasts with approved templates, opt-in tracking, and conversion attribution. Launch offers without landing in spam.
Order Tracking
Live status messages at each step — ordered, packed, shipped, out for delivery — with a real-time map link and rescheduling options.
Feedback & NPS
Post-purchase or post-service feedback in a 20-second chat. Star ratings, reasons, and testimonials captured automatically.
AI Suggested Replies
Agents see draft responses pulled from past tickets and product docs — answering faster without sounding robotic.
CRM + ERP Sync
Every chat, order, and resolution lands on the customer record in Ezupp CRM — and pushes to your ERP where relevant.
Official BSP
Built on Meta's Cloud API via an official Business Service Provider. Full template approvals, green tick, and compliance.
From setup to scale — in weeks, not months.
- 1
Verify your WhatsApp
We onboard your number, set up the green-tick verification, and import your templates.
- 2
Design your flows
Drag-and-drop builders for bots, campaigns, and notifications. No code.
- 3
Scale support + revenue
Agents pick up what bots can't. Campaigns go out. Tickets close. Customers come back.
Ready to explore WhatsApp Solution?
Talk to our enterprise team and get a live demo tailored to your industry, team size, and specific workflows.