Role permissions should map directly to operating responsibilities. Start narrow, then expand with controlled audits.

Minimum recommended role split

  • Field rep: order capture, visit logging, assigned outlet insights.
  • Area manager: team visibility, approvals, route adjustments.
  • Regional lead: territory performance, escalation and policy control.

Audit checklist

  • Verify unauthorized dashboard access with test accounts.
  • Review role changes weekly during active rollouts.
  • Export permission logs for compliance reviews.